Our viewpoints

We aim to provide our customers with complete satisfaction and do our best to answer your questions.



The L’OCCITANE Group has been against animal testing for more than 40 years and we have never tested our products, active ingredients or raw materials on animals at any point in the product development or manufacturing process.  

The Group is fundamentally against animal testing of beauty products on a worldwide basis. In China, where our products are retailed, the local Chinese authorities request that some cosmetic products sold on the Chinese market are tested. They view it as the best way to safeguard consumer safety in China. 

We do not conduct these tests. They are done by Chinese laboratories that have been approved by local authorities on a limited animal panel. 

To move things forward, the cosmetics industry is developing its relationship with the Chinese authorities with the clear objective of bringing animal testing for beauty products to a definitive end. The industry has engaged with the relevant authorities and animal rights NGOs so as to highlight alternative techniques that are being used in Europe, where animal testing has now been banned.

This constructive dialogue has led to a series of advances in Chinese regulation, including a decision in June 2014 to end this type of testing on so-called “ordinary cosmetics” that are manufactured and packaged locally (shampoo, perfume etc.). Another major milestone was made in November 2016 when the CFDA (China Food and Drug Administration) approved the use of a non-animal test for safety assessment of certain cosmetic ingredients. Currently the NIFDC (National Institute for Food and Drug Control) is considering acceptance of other alternatives to animal testing (AAT). 

To further demonstrate our commitment to ending animal testing, the L’OCCITANE Group has partnered with the Institute for In Vitro Sciences (IIVS). The IIVS has an active program in China dedicated to promoting the use and regulatory acceptance of AAT. More information about this program can be found on the IIVS website.

We remain convinced that this open dialogue with Chinese organisations will further influence Chinese regulation and put an end to animal testing once and for all. 



The L’OCCITANE Group has stopped using solid microplastics (microbeads, synthetic polymers and polyethlene) in its formulae.

We are committed to the safety, efficiency and naturality of our products at all times. We take care to limit our impact on the environment and develop products in accordance with nature. 
L’OCCITANE has stopped using solid microplastics in all of its formulae. As such, none of our products contain plastic microbeads. 

As a matter of principal, we give priority to natural ingredients and use natural materials such as crushed almond shells or apricot kernel powder as alternatives, when necessary.

European regulations are among the strictest in the world and we fully comply with these regulations. Where possible, we try to anticipate regulatory changes and adapt our products accordingly. It is our responsibility to keep ahead of scientific developments so that we can guarantee that our products are both safe and effective. 




We do not directly purchase or use palm oil in our formulae.

Palm oil comes from the fruit of the oil palm tree. It is used mainly in food products, but can be found in certain cosmetics and personal care products. Its good saponification index and high concentration of lauric acid are used to make soap hard and provide cleansing and foaming properties. 

The intensive cultivation of oil palm trees can have major consequences on the environment and biodiversity. 

L’OCCITANE en Provence and Melvita (Laboratoires M&L) do not directly purchase or use palm oil in their formulae. Our soap noodles and certain derivatives (such as surfactants, which give a formula its foaming properties) may, however, contain palm oil, although the volumes used are very low compared to worldwide consumption across all sectors.
We are committed to withholding our strong company values when sourcing ingredients. We ensure the quality, traceability and sustainability of our plant ingredient supply chain and have launched several initiatives to ensure that palm oil is used responsibly in our products. 

Since 2011, L’OCCITANE en Provence and Melvita (Laboratoires M&L) have been a member of the Roundtable for Sustainable Palm Oil (RSPO), a not-for-profit organisation that unites all stakeholders across the palm oil industry. The RSPO’s goal is to develop and implement global standards for certified sustainable palm oil.   

In 2014, we launched a procedure that makes it possible to identify the presence of palm oil derivatives in all of our raw materials. Between now and 2020, we will be implementing an action plan so that 100% of these raw materials can be awarded RSPO certification from physical supply chains. 

Since the end of 2015, 100% of our soaps (excluding shaving soap and special sizes dedicated to professionals) are formulated with traceable and sustainable palm oil, in accordance with one of the highest levels of traceability defined by the RSPO (Segregated). 


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